FREQUENTLY ASKED QUESTIONS

How do I arrange an individual cremation?
The service is available through your local veterinary practice, to comply with our licencing conditions.

Can I have my pet's ashes back?
Yes.

How can I be sure that the correct ashes are returned?
Your local veterinary surgeon completes an individual cremation form. This card will contain all the details relating to your pet and your specific cremation requirements. This information is, at all times, kept with your cremation process and ensures that the ashes of your pet are returned. Also as the cremation is individual the possibility of any confusion is eliminated.

Can I witness the cremation?
Unfortunately not. Neither our licenses nor our insurance permits the public to be in the cremation area.

How are the ashes returned to me?
As the cremation was arranged through your local veterinary clinic, the ashes will be returned to that practice for you to collect.